Refund & Cancellation Policy

Last Updated: April 2026

At Ayraj (https://ayraj.in), we aim to provide high-quality home décor and interior products. This policy outlines the terms for cancellations, returns, and refunds.

1. Order Cancellation

Orders can be cancelled within 24 hours of placing the order.
Once the order has been processed or shipped, cancellation is not possible.
To request a cancellation, contact us immediately at info@ayraj.in or call +91 99999 79079.

2. Returns Policy

We accept returns only under the following conditions:

Product is damaged, defective, or incorrect
Return request is raised within 48 hours of delivery
Product is unused and in original packaging

📌 Unboxing video or clear images are required for verification.

3. Non-Returnable Items

The following items are not eligible for return:

Used or damaged products (not caused during delivery)
Customized or made-to-order products
Items without original packaging

4. Refund Process

Once your return is approved, the refund will be processed within 5–7 business days.
Refunds will be credited to the original payment method.
In case of COD orders, refund will be processed via bank transfer or UPI.

5. Replacement Policy

We offer replacement instead of refund for damaged or defective products.
Replacement will be processed after verification.

6. Shipping Charges

Shipping charges are non-refundable.
In case of damaged or wrong product, return shipping will be handled by us.

7. Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again
Contact your bank or payment provider
If still not received, contact us at info@ayraj.in

8. Fraud Prevention

Ayraj reserves the right to refuse refunds if fraudulent activity or misuse is detected.

9. Contact Us

For any refund or return queries:

📞 Phone: +91 99999 79079
✉️ Email: info@ayraj.in
🌐 Website: https://ayraj.in

We appreciate your trust in Ayraj and strive to provide the best shopping experience.